Privacy Policy

Effective date: July 27, 2026

1. Who we are

AI Agents Vault ("we", "us", "our") operates aiagentsvault.tech, an AI-powered business operating system built around an AI voice agent that answers business phone calls, books appointments, and handles customer questions — with optional additional modules (marketing, outbound leads, retention, reporting, and more) a business can turn on as it grows. This policy explains what information we collect, how we use it, and the choices you have. Which specific data we process for a given business depends on which modules that business has enabled.

2. Information we collect

  • Contact information you provide, such as your name, email address, phone number, and business name — for example when you request a callback, start a trial, or contact us.
  • Billing information, processed securely by Stripe. We never see or store your full card details.
  • Call and demo data — when you talk to one of our AI agents (including demo calls), the conversation may be recorded and transcribed to provide and improve the service.
  • Usage data, such as pages visited and basic analytics, to understand how the site is used.
  • Module-dependent data — if you enable additional modules beyond the base voice agent, we may process further data only as needed for those modules: for example, customer email addresses and engagement data for marketing/nurture modules, lead and pipeline data synced from a connected CRM, or ad account performance data for advertising modules. We only ever process what a given enabled module actually needs.

3. SMS / text messaging

If you provide your mobile number (for example, to request a callback or information from us), the following applies:

  • Mobile numbers are never shared with or sold to third parties for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • Message frequency is low — typically a single introductory or follow-up message related to your request.
  • Message and data rates may apply, depending on your mobile carrier and plan.
  • You can opt out at any time by replying STOP to any message from us. Reply HELP for help, or contact us using the details below.

4. How we use information

  • To provide, operate, and improve the service and our AI agents.
  • To set up and manage your subscription and free trial.
  • To respond to your requests and provide support.
  • To send service-related communications you have requested.
  • To comply with legal obligations.

We do not sell your personal information.

5. Service providers

We rely on a small number of service providers to run the product: Vapi (voice infrastructure), OpenAI (language models), Twilio (SMS for missed-call recovery, reminders, and review requests), Stripe (payments), and Vercel/Railway (hosting). If you enable additional modules, we may use further providers appropriate to that module — for example an email delivery service for marketing/nurture modules, or an advertising platform's API for ad-management modules. Any such provider processes data only as needed to deliver the specific module and is bound by their own privacy and security commitments.

6. Data retention & security

We keep personal information only as long as needed for the purposes described above or as required by law, and we use reasonable technical and organizational measures to protect it. Call recordings and transcripts are retained to operate and improve the service and can be deleted on request.

7. Cookies & analytics

We use only the cookies and similar technologies needed to run the site and understand aggregate usage. We do not use cookies to sell your data or build advertising profiles.

8. Your choices

  • Opt out of SMS at any time by replying STOP.
  • Unsubscribe from emails using the link included in every message.
  • Request access to, correction of, or deletion of your personal information by contacting us.

9. Changes to this policy

If we make material changes to this policy, we will update this page and the effective date above.

10. Contact us

Questions or requests about this policy: outreach@cloudripple.org · Phone: +1 (331) 704-7446 · AI Agents Vault, California, USA.